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  • Writer's pictureElise Quevedo

Let's talk about Emergency Management Services

During Mobile World Congress Barcelona 2023, I was impressed by the booth tour given by Mr. Hong-Eng Koh, Global Chief Public Services Industry Scientist at Huawei. One of the areas I felt I needed more information on was Emergency Management Services solutions. For that I had a chat with Mr. Koh. His career aspiration is to help public sector organizations better deal with their challenges, improve their operational efficiency, and provide better services through digital transformation. He achieves it using his knowledge, experience, and thought leadership. Mr. Hong-Eng Koh is the creator of the Social-Enabled Policing principle. It's about community policing in the age of social networking. It's about police and people working together in this sharing economy to make cities safer. He has now further developed this principle to the Collaborative Public Safety concept, which is about the digital transformation of public safety to avoid being digitally disrupted, to create ecosystems to enable inter-agency and community collaborations, and to drive new organizations, processes, and services. In this chat Mr. Koh covers: - An overview of Huawei Emergency Management Solutions - How Huawei’s emergency management solutions are being implemented - What does the future of these types of solutions look like? What can we expect to see next from a technological point of view? Here you have a few of the solutions:

Perimeter/Critical Infrastructure Protection Protection solution for perimeter and critical infrastructure that uses optical fibre vibration monitoring, integrated video sites, and broadband emergency communications.

  • Optical fibre vibration detection (EF3000, network products, and partners' application software), integrated video site (PowerCube, camera, microwave, etc.), and eLTE broadband emergency communications

  • Advantages: The lowest false positive rate on the market (32-dimensional vibration waveform analysis algorithm, < 1 time/km/day vs 20 times/km/day); zero false negatives (built-in ODSP module + SEC algorithm, data sampling rate 99.9% vs 96%)

Converged & Visualized Command & Control Incident handling takes 3 minutes instead of 10, with end-to-end command & control system based on Huawei’s Integrated Communication Platform.

  • Computer-Aided Dispatch (CAD) & GIS software (partner), Integrated Communication Platform (ICP), data centre, network connection, and terminals (vehicle-mounted and hand-held)

  • Advantages: Huawei's command & control system has the strongest convergence capability (converging voice, data, video, and image) in the industry, and the only one that integrates trunking, on-site, and conference videos

Multimedia Critical Communication Legacy critical communication (e.g. TETRA, P25) uses narrowband allowing only voice and limited text data. Huawei’s Multimedia Critical Communication (eLTE) leverages 4G/5G technology allowing the same standard of critical communication with voice, data and video.

  • The private eLTE network is built with fixed base stations and/or mobile base stations (Rapid eLTE), and supported by ruggedized devices of different form factors, including in-vehicle unit and body-worn cameras

  • Advantages: Officers from bluelight services need not carry multimedia device since the eLTE device supports voice (Push-To-Talk), data and video. Many operational capabilities can now be offered at the frontline through the apps in the device. Cost and maintenance are now restricted to one network, as opposed to traditional voice network/device and data network/device.

We discovered more solutions of how technology and innovation can help society be more efficient and productive. Let’s continue building the right partnerships around the globe, because as I always say, together we are stronger.


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